Last updated: July 16, 2026
At HYPEX Auto, accessible from our website, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by HYPEX Auto and how we use it.
This platform is operated by our corporate entity, M PROTECT AUTO CARE SDN BHD (1503286-U). To ensure comprehensive legal compliance globally, this policy is structured to meet the standards of the Malaysian Personal Data Protection Act (PDPA) 2010, the European Union General Data Protection Regulation (GDPR), and the California Consumer Privacy Act (CCPA).
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us hypexauto@gmail.com
1. Information We Collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide it.
- Direct Contact Information: If you contact us directly via our forms, email, or communication channels, we may receive information such as your name, email address, phone number, location, and the contents of any message or attachments you send.
- Service & Technical Inquiries: When you inquire about automotive technical data, product specifications, or localized vehicle care, we collect relevant details to provide accurate information and responses.
2. How We Use Your Information
We use the collected information to operate and protect our platform, specifically to:
- Provide, operate, and maintain our global website and automotive database.
- Improve, optimize, and expand our website user experience.
- Understand and analyze how international visitors navigate and interact with our content.
- Respond to your technical inquiries and provide universal customer support.
- Monitor and prevent fraudulent activities, unauthorized access, or cyber threats.
3. Log Files, Analytics & Cookies
HYPEX Auto follows standard industry procedures for log files and analytics. We log internet protocol (IP) addresses, browser types, Internet Service Providers (ISPs), date/time stamps, and referring/exit pages. These are not linked to any personally identifiable information and are strictly used to analyze global traffic trends.
We also use “cookies” to store visitor preferences and optimize web page content based on your browser type or geographical region. You can choose to disable cookies through your individual browser settings at any time.
4. Global Data Protection Rights (GDPR & CCPA)
We want to ensure you are fully aware of all your data protection rights. Every user across international jurisdictions is entitled to the following:
- The Right to Access: You have the right to request copies of your personal data held by us.
- The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
- The Right to Erasure (“The Right to be Forgotten”): You have the right to request that we erase your personal data, under certain legal conditions.
- The Right to Restrict/Object to Processing: You have the right to request that we restrict or stop the processing of your personal data.
- The Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you.
- CCPA Rights (Non-Discrimination): We do not, and will never, sell your personal data to third parties. We ensure all users receive equal service regardless of privacy choices.
5. Children’s Information
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. HYPEX Auto does not knowingly collect any Personal Identifiable Information from children under the age of 13 (or under 16 in the EU). If you think your child provided this kind of information on our website, please contact us immediately and we will promptly remove it from our records.
6. Consent & Governing Jurisdiction
By using our website, you hereby consent to our Privacy Policy and agree to its terms. Any legal disputes or data processing oversight regarding our corporate entity will be managed under the regulatory framework of Malaysia, alongside global data transfer protection safeguards.